🔐 PRIVACY POLICY
Charm Beauty Studio is committed to protecting your privacy and personal information.
By using this website, you agree to this Privacy Policy.
Information We Collect
We may collect:

• Name
• Phone number
• Email address
• Appointment information
• Health and treatment-related information provided voluntarily through medical forms
• Before/after photos with consent
• IP address and website usage data
• Communications sent to us

How We Collect Information
Information is collected when you:

• Book appointments
• Fill out contact or medical forms
• Subscribe to communications
• Use our website (cookies & analytics)

How We Use Information
We use information to:

• Schedule and manage appointments
• Provide aesthetic, laser, and permanent makeup services
• Communicate about appointments and post-care instructions
• Improve our services and website
• Send marketing communications (with consent)

Medical Information & Privacy Notice
Certain services require medical evaluation. Information provided in medical intake forms is handled with confidentiality and used only for treatment purposes and safety protocols.
Information submitted through the public website (contact forms or email) may not be transmitted through a HIPAA-secure platform. Clients are advised not to submit sensitive medical information through general website forms.
Cookies & TrackingWe use cookies and analytics tools to understand website usage and improve user experience.
Sharing Information
We do not sell personal information. Information may be shared with:

• Payment processors
• Scheduling platforms
• Medical providers involved in treatment
• Service providers assisting in business operations
• Legal authorities when required by law

Data Security
We implement reasonable safeguards to protect your information; however, no online transmission is 100% secure.
Your Rights
You may request access, correction, or deletion of your information by contacting us.

BOOKING & CANCELLATION POLICY

Booking Fee

• A $100 non-refundable, non-transferable booking fee is required to secure any Permanent Makeup appointment.
• This fee is applied toward the total cost of your service.

Rescheduling & Cancellation

• Appointments must be cancelled or rescheduled at least 24 hours prior to the scheduled time.
• Appointments cancelled or rescheduled less than 24 hours in advance require a new $100 booking fee to rebook.
• No-shows or cancellations within 8 hours of the appointment time will be charged the full price of the scheduled service.

Late Policy

• Clients arriving more than 10 minutes late may be subject to an additional service fee.
• Clients arriving 15 minutes late or more will be considered a cancellation and charged the full service price.

Studio Policy
Children under 18 are not permitted in the studio during appointments.

Touch-Up & Color Boost Policy

• Touch-up appointments are available only to clients who completed their initial Permanent Makeup procedure with Charm Beauty Studio.
• Touch-ups must be scheduled within the recommended timeframe of 6–8 weeks after the initial session.
• Appointments requested after 8 weeks will be considered a Color Boost and will be priced accordingly.
• Clients who received their initial Permanent Makeup from another artist or studio are not eligible for a touch-up.
• Such appointments will be treated as a new Initial Session and charged at full price, as previous work, pigment type, and skin response cannot be guaranteed.